Your Trusted Grocery Delivery Partner
Welcome to FewMinutes ("we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
This Privacy Policy is published in compliance with:
By using our app, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms, please do not access or use our services.
When you register, place orders, or interact with our services, we may collect:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, profile picture | Account creation, personalization |
| Contact Data | Email address, mobile number | Communication, OTP verification |
| Delivery Data | Delivery address, location coordinates, landmarks | Order delivery, location-based services |
| Transaction Data | Order history, payment records, invoices | Order processing, refunds |
| Payment Data | UPI ID, payment method preferences (we do NOT store card details) | Payment processing via Razorpay |
When you use our app, we automatically collect:
Location Permission: Required for accurate delivery address detection and showing nearby stores. You can deny or revoke this permission anytime.
Phone/SMS Permission: Used for auto-reading OTP during verification (optional).
Camera Permission: Used for profile picture upload (optional).
Notification Permission: To send order updates, offers, and important alerts.
We collect your data for the following lawful purposes as per the DPDP Act, 2023:
We use collected information to:
We may share your information with:
We may disclose your information if required by law or in response to valid requests by government authorities, court orders, or legal processes.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
After the retention period, we securely delete or anonymize your data.
We implement industry-standard security measures to protect your data, including:
As a user, you have the following rights:
You can request a summary of the personal data we hold about you and how it is being used.
You can update or correct your personal information through the app settings or by contacting us.
You can request deletion of your account and associated personal data. Note that some data may be retained for legal compliance.
You can request a copy of your data in a commonly used, machine-readable format.
You can withdraw consent for marketing communications and non-essential data processing at any time.
As per DPDP Act, you can nominate another person to exercise your rights in case of your death or incapacity.
Our mobile app uses the following tracking technologies:
You can manage notification preferences in your device settings and app settings.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services.
Website usage data is captured using first and third-party cookies and other tracking technologies to determine:
We use this information for the following purposes:
For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Our app integrates with third-party services that have their own privacy policies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Play Services | Core app functionality | View Policy |
| Firebase (Google) | Analytics, Push Notifications, Crashlytics | View Policy |
| Razorpay | Payment Processing | View Policy |
| Sentry | Error Tracking & Monitoring | View Policy |
| Algolia | Product Search | View Policy |
We recommend reviewing these third-party privacy policies as we are not responsible for their data practices.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@fewmints.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:
We encourage you to periodically review this page for the latest information on our privacy practices.
In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, we have appointed a Grievance Officer to address any concerns or complaints regarding the processing of your personal data.
If you are not satisfied with our response, you may escalate your complaint to the Data Protection Board of India as per the DPDP Act, 2023.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using the FewMinutes app, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. You consent to the collection, use, and disclosure of your personal information as described herein.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.